Epson error 0x97

The Epson error 0x97 happens because of an internal hardware issue. There are quite a few Epson models that are known to have this hardware issue where their motherboard will fail all of sudden. There aren’t many things that you can do once you’re facing a hardware issue.There are some workarounds for the problem but as you might have already guessed, there isn’t a permanent solution except for repairing or getting a replacement.

Method 1: Unplug and Plug-in

1. Open the printer casing and check for any jammed papers or debris. If you find any, remove it.
2. Remove all printing cartridges
3. Unplug all the USBs and cables
4. Once the printer is disconnected, press the power button as if you were trying to turn on the printer. This will discharge any residual current in the printer
5. Now reconnect all the USBs and power cable
6. Turn on your printer and check for the error

Method 2: Unplug and Plug-in (Alternative)

This method is a variation of the method 1. So if the method 1 didn’t work then try this method to confirm if the error is caused by the internal hardware failure or not.

1. Turn off your printer
2. Unplug all cables
3. Wait for 5 minutes
4. Press and hold the power button for 60+ seconds (DO NOT release it)
5. When the 60+ seconds have gone, plug in the power cable while keeping the power button pressed
6. Hold the power button pressed for another 60+ seconds (after plugging in the power cable)
7. Release the power button after 60 seconds of plug in

Now check if the error code is still shown on the printer.

Method 3: Wet Tissue 

In some cases, the error code might be displaying because of waste ink around head sprayer.  Cleaning that waste ink with a wet tissue sometimes solves the problem. Follow the steps given below to perform the cleanup procedure.

Note: This method requires a bit technical knowledge and might not be suited for everyone. If you aren’t sure then ask an expert and take help from the manual that came with the printer.

1. Turn off your printer
2. Open the printer casing
3. Take a tissue and wet it with warm water
4. Now move the head to the center
5. Put the tissue to the head cleaning mechanic pad
6. Move the head to the parking spot
7. Wait 10 minutes