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Thursday, 4 December 2014

SBS 2011/Server2008 Random reboots



Remote procedure call service crashes on a computer that is running Windows Server 2003 SP2, Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R


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    Symptoms

    On a computer that is running Windows Server 2003 with Service Pack (SP2), Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2, a Svchost.exe process that hosts the remote procedure call (RPC) service crashes. When this issue occurs, the following error message is logged in the Application log:
    Event Type: Error
    Event Source: Application
    Event Category: None
    Event ID: 1000
    Date: <date>
    Time: <time>
    User: N/A
    Computer: <computer>
    Description:
    Faulting application svchost.exe version <version>, faulting module rpcrt4.dll, version <version>, fault address <address>.

    Cause

    This error occurs because the remote procedure call service does not wait for all the asynchronous RPC calls to be returned before the service reallocates the structure. Because of this behavior, the asynchronous RPC calls access an incorrect reallocated address. Therefore, an access violation occurs, and the RPC service crashes.

    Resolution

    Hotfix information

    A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

    If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
          

    Thursday, 27 November 2014

    How To Segment A Small LAN Using Tagged VLANs

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    How To Segment A Small LAN Using Tagged VLANs

    vlans

    Introduction

    VLANs, or Virtual LANs, are a useful technology for segmenting a network. I covered some VLAN basics awhile back in this article. Implementing VLANs in a small network can be simple or tricky, depending on the VLAN capabilities of your switch and router. For example, what should you do if you want to use VLANs with a VLAN-capable switch, but your router doesn't support VLANs?

    A further challenge is determining what kind of VLANs to use. Some network devices support port-based VLANs, some support 802.1Q VLANs, others support both. What should you do if you want to deploy port-based VLANs, yet your switch supports only 802.1Q VLANs? In this article, I'll answer these questions and provide configuration examples using NETGEAR, ZyXEL and Cisco switches.

    Example 1: Port-based VLAN switch

    Let's say you have a VLAN-capable "smart" switch, but your router doesn't support VLANs. Your goal is to segment traffic on the switch in multiple VLANs to prevent devices on one VLAN from accessing devices in the other VLAN, but allow all devices to access the Internet. A simple solution is to set up port-based VLANs on the switch.
    Start by enabling port-based VLANs and creating three VLANs on the switch. VLAN 1 will be for the internet, VLAN 2 will be for one set of devices and VLAN 3 will be for another set of devices. Below shows a NETGEAR GS108Tv1 enabled for port-based VLANs with VLANs 1-3 created.
    Netgear GS108Tv1 Enable Port-Based VLAN
    NETGEAR GS108Tv1 Enable Port-Based VLAN
    Next, assign VLANs to the appropriate ports. Assign VLAN 1 to port 1 and connect your router to port 1 on the switch. Now assign VLAN 2 to ports 1 and 2. Finally, assign VLAN 3 to ports1 and 3.
    In the screenshots below from a NETGEAR GS108Tv1, port 1 is a member of VLANs 1, 2, and 3. Port 2 is a member of only VLAN 2. Port 3 is a member of only VLAN 3. To add more devices to one of the VLANs, simply add their ports to either VLAN 2 or VLAN 3.
    Netgear GS108Tv1 Port-Based VLAN Assignments
    NETGEAR GS108Tv1 Port-Based VLAN Assignments
    The end result of this example is devices in VLAN 2 can access the Internet and each other and devices in VLAN 3 can access the Internet and each other. But devices in VLAN 2 cannot access devices in VLAN 3 and vice versa.

    Example 2: 802.1Q Switch

    Let's say you have a switch supporting 802.1Q VLANs, but not port-based VLANs, the same no-VLAN router and want to segment traffic as you did in Example 1.
    It's helpful to clarify some terms first. 802.1Q, sometimes referred to as VLAN tagging, is a standard technology that defines how data traffic is tagged with a VLAN ID. Tagging traffic with a VLAN ID allows the traffic to remain a member of a VLAN as it is passed from one port to another, or from one device to another. 802.1Q specifies that all traffic is tagged with a VLAN ID, except traffic on the port's native VLAN. A port's native VLAN is also known as the the PVID, or Port VLAN Identifier.
    802.1Q VLANs can have different port types. An access port is an 802.1Q VLAN port that can be assigned to a single VLAN only. It is typically used to connect to end devices such as PCs. A trunk port is an 802.1Q VLAN port that can carry traffic for multiple VLANs and is typically used to interconnect 802.1Q VLAN capable switches and routers. Some switches use general ports, which are a hybrid between access and trunk ports and can carry traffic for multiple VLANs.
    To implement the Example 1 solution using 802.1Q VLAN technology, enable 802.1Q on the switch and create the three VLANs as you did in the port-based VLAN example. In this example, I'm going to again use a NETGEAR GS108Tv1, which supports both port-based and 802.1Q VLANs. The below configurations will also work on many NETGEAR switches, including a NETGEAR GS108Tv2. As you can see below, I've enabled 802.1Q and created VLANs 1-3.
    Netgear GS108Tv1 Enable 802.1q vlans
    NETGEAR GS108Tv1 Enable 802.1Q VLANs
    Then, if your switch allows for setting VLAN port type to access, trunk, or general, set the ports to general. Some switches, such as the NETGEAR GS108Tv1 and NETGEAR GS108Tv2 (and most NETGEAR switches I've reviewed,) allow all ports to be members of multiple 802.1Q VLANs so you don't have to set VLAN port type. Other switches, such as the Cisco SG200-26, which I'll cover in the last example, require you to change the VLAN port type to general for this kind of configuration.
    Next, assign VLANs to the appropriate ports with the untagged designation, which is a "U" on the NETGEAR GS108Tv1, and make all ports untagged members of VLAN 1. Then make ports for one set of devices untagged members of VLAN 2 and set ports for the other set of devices untagged members of VLAN 3. As you can see in the composite image below from a NETGEAR GS108Tv1, all ports are untagged members of VLAN 1, ports 1 and 2 are untagged members of VLAN 2, and ports 1 and 3 are untagged members of VLAN 3.
    Netgear GS108Tv1 802.1q VLAN Assignments
    NETGEAR GS108Tv1 802.1Q VLAN Assignments
    The last step is to set the PVIDs. Set the PVID on the port connected to the router as VLAN 1. Set the PVID on the ports for one set of devices to VLAN 2. Set the PVID for the ports for the other set of devices to VLAN 3. Below is a screen shot of the NETGEAR GS108Tv1 PVID settings.
    Netgear GS108Tv1 802.1q PVID Assignments
    NETGEAR GS108Tv1 802.1Q PVID Assignments
    With this configuration, the device connected to port 2 can't access the device connected to port 3 and vice-versa. But both devices have internet access. To add more devices, configure their ports as untagged members of VLAN 2 or VLAN 3 and make their PVID either VLAN 2 or VLAN 3.


    How To Segment A Small LAN Using Tagged VLANs - Example 3, Example 4, Closing


    Example 3: ZyXEL GS1900-8HP

    In the above two examples, I used VLANs 1-3. You can use any VLANs you want, as long as you have the port configurations correct.

    To perform the same configurations on a ZyXEL GS1900-8HP switch, which only supports 802.1Q , create the desired VLANs. The ZyXEL switch, like the NETGEAR, doesn't require you to configure VLAN port type. Just make all ports untagged members of the Internet VLAN, assign the appropriate ports as untagged members of their desired VLAN and, finally, assign PVIDs.
    Here's a configuration summary of the following screenshots:
    • VLAN 2 = Internet, VLAN 3 = PC 1, VLAN 4 = PC 2.
    • Port 6 is connected to my router. Port 6 is an untagged member of VLAN 2, 3, and 4 with a PVID of 2.
    • Port 7 is connected to PC 1. Port 7 is an untagged member of VLAN 2 and 3 with a PVID of 3.
    • Port 8 is connected to PC 2. Port 8 is an untagged member of VLAN 2 and 4 with a PVID of 4.
    The first screenshot below shows the VLAN assignments...
    Zyxel GS1900-8HP 802.1q VLAN Assignments
    Zyxel GS1900-8HP 802.1Q VLAN Assignments
    ...the second screen shot shows the PVID configuration.
    Zyxel GS1900-8HP 802.1q PVID Assignments
    Zyxel GS1900-8HP 802.1Q PVID Assignments
    With this configuration, PC 1 and PC 2 can access the Internet but not each other. To add another device in the same VLAN as PC 1 or PC 2, configure the port as an untagged member of VLAN 2 and an untagged member of either VLAN 3 or 4, plus set the PVID to either VLAN 3 or 4.

    Example 4: Cisco SG200-26

    To perform the same configurations on a Cisco SG200-26 switch, which only supports 802.1Q, the approach is similar to Example 3. Simply create the desired VLANs, configure the interfaces as general and make all interfaces untagged members of the Internet VLAN. Then assign the appropriate interfaces as untagged members of their desired VLAN and, finally, assign PVIDs.
    The screenshot below shows the VLAN port-types, VLAN assignments, and PVID assignments on the Cisco SG200-26. Notice in the Mode column that all three interfaces are configured as "General." I used VLAN 4 for the Internet and VLANs 51 and 52 for PCs. A "U" after the VLAN ID indicates untagged, and a "P" after a VLAN ID indicates PVID.
    Here's a config summary of the below screenshot:
    • Interface GE10 is connected to PC 1. Interface GE10 is an untagged member of VLAN 4 and 51 with a PVID of 51.
    • Interface GE11 is connected to PC 2. Interface GE11 is an untagged member of VLAN 4 and 52 with a PVID of 52.
    • Interface GE12 is connected to my router. Interface GE12 is an untagged member of VLAN 4, 51 and 52 with a PVID of 4.
    Cisco SG200-26 802.1q Configuration
    Cisco SG200-26 802.1Q Configuration
    With this configuration, PC 1 and PC 2 can access the Internet but not each other. To add another device in the same VLAN as PC 1 or PC 2, configure the switch interface as general, make it an untagged member of VLAN 4 and an untagged member of either VLAN 51 or 52 and set the interface PVID to either VLAN 51 or 52.
    While this example was done on a Cisco SG200-26, the Cisco SG200-08 and SG200-08P use similar configurations.

    Closing

    In all the examples, all end devices are in the same IP address range (subnet) and the router doesn't support VLANs. It is also interesting to note in Examples 2-4 using 802.1Q VLANs, we don't actually use tagging, since we set all ports to be untagged members of the various VLANs.
    If you look closely at the VLAN assignments in the port-based and 802.1Q examples, you can see that the router/Internet port is a member of all VLANs for both port-based and 802.1Q. The difference is the PC ports are members of only one VLAN in a port-based config, whereas PC ports are members of the Internet VLAN and their native VLAN in an 802.1Q config.
    These examples are limited to segmenting a wired network using VLANs only on ports of a smart / managed switch. In a future article, I'll cover how to use 802.1Q VLANs using ports on both a router and switch, as well as how to use 802.1Q VLANs to segment a wireless network.
    Below is a table of switches I've used or reviewed that lists whether they support port-based and/or 802.1Q VLANs.
    SwitchPort-Based802.1Q
    Cisco SG200-26NY
    Cisco SG500-28PNY
    HP PS1810YY
    LG-Ericsson ES-2026YY
    NETGEAR GS108Tv1YY
    NETGEAR GS108Tv2NY
    NETGEAR GS510TPNY
    NETGEAR GS716TNY
    NETGEAR GS724TRNY
    NETGEAR M4100NY
    TRENDnet TEG160WSNY
    TP-LINK TL-SG108EYY
    TP-LINK TL-SG2008NY
    TP-LINK TL-SG2216NY
    ZyXEL GS1900-8HPNY
    As you can see, only a few switches support port-based VLANs, yet all of them support 802.1Q VLANs. This is likely due to the fact that port-based VLANs aren't standardized, thus there is limited interoperability between devices and limited functionality with port-based VLANs.
    On the other hand, 802.1Q is a standard technology that is supported by most VLAN-capable switches. The bottom line, as shown in these examples, is you can use port-based or 802.1Q VLANs to segment any small network.

    Wednesday, 19 November 2014

    How To Fix ERROR_NOT_FOUND 0x80070490 During Windows 7 SP1 Installation

    How To Fix ERROR_NOT_FOUND 0x80070490 During Windows 7 SP1 Installation






    imageWell, this one took ages. And whenever something takes me ages, rather than write it down in my personal notes, I prefer to put it out online for everyone with the same problem to easily find and benefit from.
    The problem I'm talking about today is trying to upgrade your Windows 7 installation to SP1 by applying Microsoft's update KB976932, called "Windows 7 Service Pack 1 for x64-based Systems" and getting nothing but a failure every time. The same problem may affect 32-bit systems as well, and I'm not sure what the update number for that would be, but the solution should work for either one.


    SNAGHTML3837080


    The update starts just fine, chugs along for 10 minutes or so, then reboots the system and starts performing more operations, when suddenly one of them fails about 10% down the road, reboots, and reverts the whole process. You end up with this message (code 80070490) and a failure for which there are a lot of useless "solutions" on the web that just don't work.
    Except for one. I can't take credit for it – all I did was spend a month weeding through the crap, retrying, and getting nowhere, until a genius by the name Ben-IS came up with exactly the right diagnosis and provided exactly the right solution. This solution, in my own interpretation, is below.

    Step 1

    We are going to use a utility called SFC (System File Checker or Windows Resource Checker), which is part of the Windows installation. It will help diagnose the problem.
    Open up a command prompt (cmd) as administrator and run
    sfc /scannow
    This will run for a while and produce a file called CBS.log which you can find in %WINDIR%\Logs\CBS (usually C:\Windows\Logs\CBS). See this KB929833 for more info on SFC and CBS (Component Based Servicing).
    sfc /scannow
    Beginning system scan.  This process will take some time.
    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection did not find any integrity violations.
    Even though there are no integrity violations, we should have enough info in the log to diagnose the problem.

    Step 2

    Unfortunately, Windows overwrote my CBS.log, so I'll go by the one Ben-IS provided.
    Open up CBS.log and look for something like Failed uninstalling driver updates or 0x80070490 – ERROR_NOT_FOUND.
    If you have this line, which you should if you're reading this post, you should also see lines similar to these a few lines above:
    2011-04-14 12:02:33, Info CBS Doqe: q-uninstall: Inf: usbvideo.inf, Ranking: 2, Device-Install: 0, Key: 598, Identity: usbvideo.inf, Culture=neutral, Type=driverUpdate, Version=6.1.7600.16543, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS
    2011-04-14 12:02:33, Info CBS Doqe: q-uninstall: Inf: sffdisk.inf, Ranking: 2, Device-Install: 0, Key: 599, Identity: sffdisk.inf, Culture=neutral, Type=driverUpdate, Version=6.1.7600.16438, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS
    2011-04-14 12:02:33, Info CBS Doqe: q-uninstall: Inf: sdbus.inf, Ranking: 2, Device-Install: 0, Key: 600, Identity: sdbus.inf, Culture=neutral, Type=driverUpdate, Version=6.1.7600.16438, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS
    One of these .inf files is the culprit, and we're going to find out which one in the next step.

    Step 3

    Now open up a different log file located at %WINDIR%\inf\setupapi.dev.log (normally c:\Windows\inf\setupapi.dev.log).
    Look for a line that contains Failed to find driver update or FAILURE(0x00000490).
    Note the exact path to the .inf file that failed. In my case, it was:
    sto: Failed to find driver update 'C:\Windows\WinSxS\amd64_usbvideo.inf_31bf3856ad364e35_6.1.7600.16543_none_8a1a2513d42628c3\usbvideo.inf' in Driver Store. Error = 0x00000490

    Step 4

    This is the key to the whole operation. Open up the command prompt again (cmd) as administrator and run
    pnputil -a INSERT_FILE_NAME_FROM_STEP_3
    For example, I ran
    pnputil -a C:\Windows\WinSxS\amd64_usbvideo.inf_31bf3856ad364e35_6.1.7600.16543_none_8a1a2513d42628c3\usbvideo.inf
    You should see the following dialog:


    SNAGHTML3a03ec7


    Choose Install this driver software anyway.
    The end result should be something like this:
    pnputil -a C:\Windows\WinSxS\amd64_usbvideo.inf_31bf3856ad364e35_6.1.7600.16543_none_8a1a2513d42628c3\usbvideo.inf
    Microsoft PnP Utility
    Processing inf :            usbvideo.inf
    Driver package added successfully.
    Published name :            oem69.inf
    Total attempted:              1
    Number successfully imported: 1
    Repeat this step for any failures found in step 3.

    Step 5

    Apply the SP1 Windows Update again – it should now install successfully.
    And voila – enjoy your SP1!



    ● ● ●


    Thursday, 13 November 2014

    Win 8.1 Pastel no companies showing up


    on windows 8.1, we must change the permissions in the registry to full control to add the companies in pastel
    Hkey_Current _User \Software\Classes\VirtualStore\Machine\Software\Wow6432node\Softline\pastel V12
    If encounter the problem

    Wednesday, 12 November 2014

    Exchange 2010 Error: Unable to mount database

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    Microsoft Exchange Error
    --------------------------------------------------------
    Failed to mount database 'Mailbox Database'.
    Mailbox Database 0610509261
    Failed
    Error:
    Couldn't mount the database that you specified. Specified database: Mailbox Database; Error code: An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-515)
    . [Database: Mailbox Database, Server: server.domain.local].

    An Active Manager operation failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-515)
    . [Database: Mailbox Database, Server: server.domain.local]

    An Active Manager operation failed. Error: Operation failed with message: MapiExceptionCallFailed:
    . [Server: server.domain.local]

    MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-515)

    A. You have a corrupted database or corrupted logs. Several tests need to be performed, to see what the issue is (this is an example for Exchange 2010, but it works for previous versions as well):

    Check and Repair the database

    1. Check the database:
    eseutil /mh "C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox Database\Mailbox Database.edb"

    Look for the following in the output: State: Dirty Shutdown
    1.a Since the database has not been properly shut down, it needs to be repaired.
    Make sure you make a backup of the database before attemting any kind of repairs

    To repair, run the following:
    eseutil /p "C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox Database\Mailbox Database.edb"

    1.b Re-run the database check from 1.a and if all goes well, you should see this somewhere in the output: State: Clean Shutdown

    You can try mounting the database. If it mounts, you are good to go, if it doesn't you have to check the logs:

    Check and Repair the database logs

    2. Check the exchange logs (don't forget to specify E00 - the starting sequence for the logs)
    eseutil /ml "C:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox Database\E00"

    2.a There will be a list of logs and depending on their state, you may get an error. (They should all say OK, if the logs are clean) Errors vary, but most likely it is a file corruption and needs a chkdsk to run.
    As a sidenote, if the database state is Clean Shutdown you can safely remove the logs.

    Monday, 27 October 2014

    Increase maximum size pst-files

    Increase maximum size pst-files

    I heard that the default size for pst-files is 20 GB but also that there must be a registry value that allows to increase the maximum up to approximately 4PB (4096TB).
    How do I increase the maximum file size of an UNICODE pst file?
    In Outlook 2003 and Outlook 2007, the maximum size of a Unicode pst-file has indeed been limited to 20GB. In Outlook 2010 and 2013, this limit has been set to 50GB.
    You can increase (but also decrease) this limit via the Registry or via Group Policies.
    Note: This tip does not apply to pst-files who are in the Outlook 97-2002 format (ANSI formatted pst-files).

    Via the Registry

     You need to go to the following location in the Registry;
    • Outlook 2003
      HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\PST
    • Outlook 2007
      HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\PST
    • Outlook 2010
      HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\PST
    • Outlook 2013
      HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\PST
    Here you must create and set 2 new DWORD values (note that these values are case sensitive);
    • WarnLargeFileSize
      Don’t set this higher than 4090445042 (decimal) or f3cf3cf2 (hexadecimal)
    • MaxLargeFileSize
      Don’t set this higher than 4294967295 (decimal) or ffffffff (hexadecimal)
    The first value is how many MB a user can write to a pst-file. The second value is how many MB the system can write to a pst-file. This difference has to be at least 5% since there is more written to a pst-file than just user data.
    Registry Editor - Increase the maximum size of your pst-file via the MaxLargeSize key.
    Above the maximum size of a pst-file has been set to 100GB with a warning at 95GB.

    Via Group Policies

    Not comfortable editing the Registry? You can then use Group Policies as well even when you are on a home computer. For instructions on how to use Group Policies see this guide.
    The settings for adjusting the pst filesize can be found in the section Miscellaneous-> PST Settings. The following 2 settings need to be modified;
    • Large PST: Absolute maximum size
      Don’t set this higher than 4294967295
    • Large PST: Size to disable adding new content
      Don’t set this higher than 4090445042

    Tuesday, 7 October 2014

    Windows 7 Offline files will not go Online when connected to network

    Issue
    Several laptop users move between networks, domain, home, etc and when they attempt to access DFS shares explorer status is working offline.  The issue only resolves it self after a reboot. Connecting directly to the share works and i am able to ping network resources.  This behavior occurs for VPN users as well.

    Possible Causes

    "slow-link mode". In win7 (with default settings) a client will enter slow-link mode if the latency to the server is above 80ms. In slow-link mode all writes are made to the local cache and a background sync only happens every 6 hours.  Depending on your connection the default slow link detection speed is 64,000 bps

    On client computers running Windows 7 or Windows Server 2008 R2, a shared folder automatically transitions to the slow-link mode if the round-trip latency of the network is greater than 80 milliseconds, or as configured by the "Configure slow-link mode" policy. After transitioning a folder to the slow-link mode, Offline Files synchronizes the user's files in the background at regular intervals, or as configured by the 'Configure Background Sync' policy. While in slow-link mode, Windows periodically checks the connection to the folder and brings the folder back online if network speeds improve.

    If you do not configure the "Configure slow-link mode" policy setting, computers running Windows Vista or Windows Server 2008 will not transition a shared folder to the slow-link mode. Computers running Windows 7 or Windows Server 2008 R2 will use the default latency value of 80 milliseconds when transitioning a folder to the slow-link mode. To prevent computers running Windows 7 or Windows Server 2008 R2 from using the slow-link mode, disable this policy.

    Option 1 Disable it in the Group policy to see if it helps (feedback welcome),
    Check the following two policy settings that control the offline file slow-link mode and speed:
    Path: Computer Policy\Administrative Templates\Network\Offline Files
    Policies:

    *Configure slow-link mode

    *Configure slow-link speed

    Option 2 Configure Forced silent auto reconnection

    1. Click Start, type REGEDIT in search bar, and then click OK.

    2. Locate and click the following registry subkey:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache

    3. Click Edit, point to New, and then click DWORD Value.

    4. Type SilentForcedAutoReconnect, and then press ENTER to name the value.

    5. Double-click SilentForcedAutoReconnect.

    6. In the Value data box, type 1, and then click OK.

    Option3 Computer Policy\Administrative Templates\Network\Offline Files\Action on server disconnect

    Tip: To configure this setting without establishing a setting, in Windows Explorer, on the Tools menu, click Folder Options, click the Offline Files tab, click Advanced, and then select an option in the "When a network connection is lost" section.

    Also, see the "Non-default server disconnect actions" setting.